Questions & Policy
Everything you need to know.
Can't find what you're after? Call Ashley directly — she answers her own phone.
Common QuestionsYour questions,
Your questions,
answered.
Still wondering something? Call us at 448-288-7424 and we'll sort it out.
Rescheduling
Plans change. Contact us as early as you can and we'll move your dates where availability allows.
Cancellations
Cancel more than 72 hours before delivery for a full refund of any amount paid.
Damage & loss
Normal wear is on us. Lost chargers, locks or cables are billed at replacement cost.